General Terms & Conditions

Mounting and Sizing Parts

Something to keep on in mind when ordering parts for your bike (shocks, forks, wheels) online is that ultimately you are responsible for making sure these parts will fit. We can aid you and assist you to the best of our knowledge as to properly installing the parts but if during the installation the parts are damaged or your bike is damaged because of non-compatibility, ultimately we are not responsible unless we install the parts in store. If you are worried about proper mounting or compatibility we STRONGLY urge you to see your local bike shop.

 

Facebook Discount

We cannot extend the 5% discount to bikes or clearout items. Your discount will be refunded to you in the form of a store credit which can be used towards your next purchase or gift card.

 

Price Matching

We are stoked to now be matching any competitors advertised price. The competitor must have the exact item in stock, and must be willing to ship it to you. Due to the additional costs associated with special orders, we cannot offer price matching on items we don’t have in stock. We can only match price on the exact model (make, year, model size, and color). Please keep the current exchange rate in mind when price matching items from other countries, and that all Canadian residents ordering from a retailer abroad will still have to pay tax and Import Duty.

 

How do you get a price matched?

Simply place the link(s) in the notes of your order at the time of order checkout and the money will be refunded back onto your card/paypal as soon as the order ships. If you are having any problems please give us a call at 1-877-304-1480 or email us at sales@dunbarcycles.com.